English | 简体中文

FAQ

  • Q: What is metal 3D printing?

    A: Metal 3D printing, also known as Direct Metal Laser Sintering (DMLS), is an additive manufacturing process that uses a laser to sinter powdered metal into solid parts layer by layer. This technology enables the production of complex geometries and customized components.

  • Q: How do I choose the right material for my application?

    A: Material selection depends on factors such as mechanical properties, thermal resistance, and corrosion resistance. Our Material Finder Tool can assist in selecting the appropriate material based on your specific requirements.

  • Q: What is the printing accuracy?

    A: Layer thickness ranges from 20–60 microns depending on the printer model and material, ensuring high precision and surface quality.

  • Q: What services do you offer besides selling printers?

    A: We offer metal 3D printing services including prototype and production part printing, material consulting, post-processing, and quality inspection.

  • Q: Do you offer training for metal 3D printing?

    A: Yes, we offer training courses covering topics such as printer operation, maintenance, and material handling. For more information, please visit our Academy page.

  • Q: How to get technical support?

    A: Contact our support team via email, phone, or online form. Remote assistance and on-site service are available.